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Frequently asked questions about debt collection

 

 
Q . I am already mailing letters to my debtors, with no result. Why will the iCollect Debt Collection System's letters make a difference?

There is nothing special or magical about the iCollect letters, in fact your letters are probably very similar to the iCollect letters.
The reason that they are so successful is because they are from a third party and this is why they get a better response from your debtors.

Q . What if I have an awkward debtor and don’t know what to do.

Call the iCollect help line on free phone 1800 257 534

Q . Is the iCollect Debt Collection program easy to use?

Yes, all you have to do is enter the amount of the debt, your debtor’s name and address. The iCollect program will do the rest.

Q . Do I have to remember when to print and send the letters?

No, the iCollect program will automatically remind you when it is time to send a letter.

Q . Does the iCollect Debt Collection program work on a Apple Mac?


No, sorry the program only works in Windows at present.

Q . What happens if some of my accounts are disputed.

The iCollect Debt Collection program will guide you through a step by step procedure and, if you need further help or advice, there is the iCollect helpline.

Q . What sort of printer do I need to print the letters? Does it need to be a colour printer?

Any normal office or home printer will be OK. All of the letters are printed on a black and white letterhead, so you don't even need a colour printer

 

 

  Q . If I purchase the iCollect debt software for AU$387 + gst, is this a one off payment?

Yes it is a one off payment for the icollect debt program.

Q . If I rent iCollect debt collection program for AU$37 + gst a month, what is the minimum period?

You can cancel anytime.

Can I change form the rental plan to outright purchase?

Yes.If you have been renting iCollect Debt Collection Program for over three months we will give you a 10% discount.

Q . Am I locked in to a contract on the rental plan?

No, you can stop anytime you wish.

Q . Is there any commission charged?

No, with iCollect Debt Collection system there is absolutely no commission or added payments. However, if for some reason the debtor does not pay and you decide to refer the account to Guardian Credit Services for collection, there will be a commission on any payments collected. To view Guardian Credit Service's costs click here

Q . If for any reason I’m not satisfied with the program?

Just contact us and we will arrange for you to receive a full refund. (within 30 days.)

 

 

 

 

 

 

 


Guardian Credit Services
Level 5, Edgecliff Centre
233 New South Head Road
Edgecliff NSW 2027
Sydney
Free Phone 1800 257534

 

 

The system that changes Australian Debt Recovery forever.
The NEW powerful Collection tool for debt in Australia
 

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Guardian Credit Services
Level 5, Edgecliff Centre
 233 New South Head Road
 Edgecliff NSW 2027
Sydney


Free Phone 1800 257534