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News from the iCollect Blog

  • Debt Collection Needed to Recover ACT Patient Debt -   ACT Health, Canberra is seeking to recover millions of dollars in debt from former patients both within Australia and across the world who were ineligible for free healthcare. Non-eligible patient debt has blown out from $1.4 million in 2012 to $6.6 million in 2017. An ACT government spokesman said ... more >
  • Tips for Managing Debt Recovery in Trades and Small Businesses - Small businesses and independent contractors in the building and construction industry are often left vulnerable to unpaid debt. Invoicing early and chasing payment are two important ways to help keep cashflow flowing but polite reminders aren’t always enough. Knowing what you can do to recover the debt you're owed is ... more >
  • The Future of Debt Collection - Debt collectors are embracing a high-tech future as way of boosting payments. Forget letters and phone calls, collections agencies are moving on to adopt new, creative techniques. Collections company managers say their innovations will benefit consumers as well as the industry.   Ringless Voicemail New software lets debt collectors insert ... more >
  • Australian Debt Levels Soar - Utilities bills, mortgage repayments and credit card debt are all contributing to Australian household's rising financial stress. Last year over 150,000 calls were made to the National Debt Helpline. Calls for the helpline this year are already 20 per cent higher. Bills are becoming more and more difficult to meet ... more >
  • Expert Offers Advice on Repaying & Reducing Debt - If you feel like you’re struggling under a mountain of debt, you're not alone. Regional Australians are finding it increasingly difficult to repay their debts compared to 12 months ago, according to a new business survey. The report found that 51% of regional SME owners feel consumers are finding it ... more >
  • Legal Action Sought by Single Mother Against Debt Collector Panthera - Edwina Crawford, a single mother of four is seeking legal action against a debt collection agency for repeated harassment.  Panthera, the debt collection firm at the centre of the lawsuit bought Ms Crawford's original debt from AGL and now claims she owes them around $5000. According to Ms Crawford, the ... more >
  • Understanding the Perils of Debt - It's a whole lot easier getting into debt than getting out of it and staying out. We've put together some key points to help in understanding the debt trap. The person who owes money is the debtor. The creditor is the person or company who is owed. The creditor may employ a debt ... more >
  • Builders Taking Hard Line on Clients to Avoid Debt Collection Agencies - A credit crunch for building companies and contractors in New Zealand has seen more builders being chased by debt collectors. Christchurch's building debt increased by about 40 per cent from 2014 to last year, and one debt collection agency has tripled its workload. It had increased its staff to handle the extra work, ... more >
  • Understanding Your Rights When a Debt Collector Calls - If your debts are turning bad, understanding your rights and obligations and your options for arranging repayment is the best way to deal with the debt collector and make a plan for the future.  If you don’t believe you owe the money you need to dispute the debt immediately. Give ... more >
  • A Day in the Life of a Debt Collector - Ever wondered what debt collectors actually do? Being a debt collector is essentially a customer service job. In this case, the service is to help people pay their bills when they become overdue. The first step is finding the debtor. Debt collectors spend their day acting as a detective, searching ... more >
  • Sick of Persistent Late or Non Paying Debtors? - Are you frustrated by slow or non-paying debtors? Are they putting the success of your business at risk? It is important that businesses explore the options available to them in recovering their outstanding debts before it is too late. There are lots of great benefits to running your own business. ... more >
  • Why choose debt collection software over hiring a debt collector? - Given the choice, why wouldn't you keep more of your money to invest in your business, your people and your customers? Too many companies waste their money paying third party collection agencies to recover their debts. Debt collection software like iCollect gives you the same technology used by collection agencies ... more >